最后更新：2025/5/23
1. Introduction
Welcome to the Sheng Ya Jade gua sha Board website operated by Huizhou Sheng Yi Crafts Co. https://shenyabiz.com. We understand the importance of protecting your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, create an account, purchase products, subscribe to content, upload user content, participate in promotions or use any of our services. By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this website.
2. Information We Collect
2.1 Personal Information You Provide Directly
- Account Registration: When you create an account on the Website, we collect personal information such as your name, email address, password, and any other information you choose to provide during the registration process. This information is used to create and manage your Account, authenticate your identity, and provide you with personalized services.
- Product Purchases: When you place an order for our jade gua sha boards or other products, we collect billing information, including your name, shipping address, payment card details (such as card number, expiration date, and CVV), and any other information necessary to process your payment and fulfill your order. We also collect information about your order history, including the products you purchased, the date of purchase, and the order status.
- Paid Subscription: If you subscribe to our paid content, we collect payment information to process your subscription fees. We may also collect additional information from you, such as your preferences for the type of content you wish to receive, to enhance your subscription experience.
- User Content Upload: When you upload text, images, or other user content to the Website, we may collect information associated with the content, such as your username, the date and time of upload, and any captions or descriptions you provide. This information is used to display and manage your user content on the Website.
- Contact and Support: If you contact us through email at( info@shenyabiz.com) or our Contact Page (https://shenyabiz.com/contact), we collect the information you provide in your message, including your name, email address, and the content of your inquiry or feedback. This information is used to respond to your questions, resolve issues, and improve our services.
- Promotional and Sweepstakes Activities: When you participate in our promotional discounts, coupons, special offers, sweepstakes, or contests, we may collect information such as your name, email address, and other contact details necessary to administer the activity, notify winners, and deliver prizes.
2.2 Information Collected Automatically
- Log Data: When you visit the Website, our servers automatically record certain information that your browser sends whenever you visit a website. This log data may include your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on each page, and other statistics. We use this log data to analyze trends, administer the Website, track user movements around the Website, and gather demographic information about our user base as a whole.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on the Website. Cookies are small data files that are placed on your device when you visit a website. They can be used to remember your preferences, keep you signed in to your Account, analyze website traffic, and improve the performance and functionality of the Website. You can control the use of cookies through your browser settings. However, if you disable cookies, some features of the Website may not function properly. For more information about how we use cookies, Please see our Cookie Policy.
- Device Information: We may collect information about the device you use to access the Website, including the device type, operating system, device identifier, and mobile network information. This information is used to optimize the Website for different devices and to provide you with a better user experience.
3. How We Use Your Information
3.1 Providing and Improving Our Services
- Account Management: We use your personal information to create, maintain, and manage your Account on the Website. This includes verifying your identity, providing you with access to personalized features, and ensuring the security of your Account.
- Product and Service Fulfillment: We use the information you provide when placing an order or subscribing to content to process your payment, fulfill your order, deliver products or services to you, and manage your subscription. We may also use this information to communicate with you about the status of your order or subscription, including shipping updates, renewal reminders, and other important notifications.
- User Experience Enhancement: We analyze the information we collect, including log data, user content, and feedback, to understand how you use the Website and our services. This helps us improve the design, functionality, and performance of the Website, develop new products and services, and enhance your overall user experience.
- Customer Support: We use the information you provide when contacting us for support to respond to your inquiries, resolve issues, and provide you with assistance. We may also use this information to improve our customer support services and to address any concerns or complaints you may have.
3.2 Marketing and Promotion
- Personalized Marketing: With your consent, we may use your personal information, such as your name, email address, and purchase history, to send you personalized marketing emails, newsletters, and promotional offers about our products, services, and upcoming events. You can opt – out of receiving these marketing communications at any time by following the unsubscribe instructions in the emails or by adjusting your account settings.
- Promotional and Sweepstakes Activities: We use the information collected during promotional and sweepstakes activities to administer the activities, select winners, notify winners, and deliver prizes. We may also use this information to promote future activities and to improve our marketing strategies.
3.3 Legal Compliance and Security
- Legal Requirements: We may use your personal information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas, court orders, or other legal requests. We may also use your information to enforce our Terms and Conditions, protect our rights, property, and safety, and the rights, property, and safety of our users and others.
- Security: We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry – standard security technologies and procedures, such as encryption, firewalls, and access controls, to safeguard your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
4. How We Share Your Information
4.1 Third – Party Service Providers
We may share your personal information with third – party service providers who assist us in operating the Website, providing services, and fulfilling orders. These service providers may include payment gateways, shipping carriers, email marketing services, analytics providers, and customer support platforms. We only share the information necessary for them to perform their services, and we require them to protect your personal information and use it only for the purposes for which it was shared.
4.2 Business Partners
We may share your personal information with our business partners, such as affiliates, joint venture partners, or other companies with whom we have a strategic relationship. This may include sharing information for marketing, promotional, or other business purposes. However, we will only share your information with their consent or in accordance with this Privacy Policy.
4.3 Legal Requirements and Protection of Rights
We may disclose your personal information if we are required to do so by law, such as in response to a subpoena, court order, or other legal process. We may also disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users and others.
4.4 Aggregate and Anonymized Information
We may share aggregate and anonymized information about our users, which does not identify any individual, with third parties for market research, statistical analysis, and other purposes. This information helps us understand our user base and improve our products and services.
5. Your Rights and Choices
5.1 Access and Update Your Information
You have the right to access and update the personal information we have collected about you. You can review and edit your Account information by logging into your Account on the Website and accessing the account settings section. If you have any questions or need further assistance with accessing or updating your information, please contact us at info@shenyabiz.com.
5.2 Opt – Out of Marketing Communications
You can opt – out of receiving marketing emails, newsletters, and promotional offers from us at any time by clicking on the unsubscribe link in the emails or by adjusting your account settings. Please note that even if you opt – out of marketing communications, we may still send you transactional emails related to your orders, subscriptions, or other services on the Website.
5.3 Delete Your Account
You may delete your Account on the Website at any time by following the instructions provided on the Website. Upon deletion of your Account, we will delete or anonymize your personal information, subject to any legal requirements to retain certain information for a specified period. However, some information may remain in our records for administrative, legal, or security purposes.
5.4 Cookie Settings
You can control the use of cookies through your browser settings. You can choose to accept all cookies, reject all cookies, or only accept certain types of cookies. Please note that if you disable cookies, some features of the Website may not function properly. For more information about how to manage cookies in your browser, please refer to your browser’s help documentation.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the type of information and the nature of the activities for which it was collected. For example, we may retain your order history for a period of [X] years to comply with accounting and tax regulations. After the retention period expires, we will delete or anonymize your personal information, unless we are required by law to retain it for a longer period.
7. Children’s Privacy
The Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe that we have collected personal information from a child under 16, please contact us at info@shenyabiz.com.
8. International Data Transfers
As we operate globally, we may transfer your personal information to countries outside of China for the purposes described in this Privacy Policy. These countries may have different data protection laws and regulations than your country of residence. However, we will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws, including entering into contracts with our service providers that require them to provide a similar level of protection for your information.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The updated Privacy Policy will be posted on the Website, and the effective date will be indicated at the top of the policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your privacy. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Website. Your continued use of the Website after the changes become effective indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email: info@shenyabiz.com
- Contact Page: https://shenyabiz.com/contact (Link)
We will respond to your inquiries as promptly as possible and will take appropriate steps to address any issues or concerns you may have.